Frequently Asked Questions

15 April – 7 October 2026 – telephone enquiries accepted all year round – online booking available 24 hours a day www.village-du-port.com

You can book directly on the website www.village-du-port.com:
Click and enter your holiday dates, then click SEARCH (brown button); availability is displayed in real time and the payment page is secure.
You can also choose to contact reception by telephone
on +33 (0)5 65 32 29 55 or 00 33(0)6 38 31 18 12.
We will be happy to answer any questions you may have!
To book your stay, you will need to pay a 25% deposit.
Group bookings and bookings for 2027 can only be made by telephone.

We offer flexibility – all the benefits of a small campsite! However, we cannot guarantee availability outside of your initial booking period.
Even in summer, short stays are possible.

In July and August, for certain self-catering accommodation (with shared facilities), we require a minimum number of nights.
The longer the stay, the lower the rate per night.
You can calculate an estimated price by clicking on the BOOK (brown) button at the top right of every page on the website.
For bookings of more than 3 weeks, it is best to contact reception by email or telephone.

To find out the exact price and availability for your chosen dates, simply simulate a booking at www.village-du-port.com by clicking on the brown BOOK button (top right) and selecting your dates of stay:
Availability and price will be displayed (excluding optional extras and optional cancellation insurance).

• Credit card

• Bank transfer: IBAN FR76 1005 7190 0300 0204 8270 123
  BIC (Bank Identifier Code): CMCIFRPP

• Paper holiday vouchers: please send these by post (registered post if you prefer); we will confirm receipt. (Address: Camping Village du Port, 62 Rue de l’Occitanie, 46200 Saint-Sozy.

• Connect holiday vouchers: when sending Connect vouchers, please email us so that we can confirm receipt.

• Bank cheque: to be made payable to Camping Village du Port, 62 Rue de l’Occitanie, 46200 Saint-Sozy – made payable to: Camping Village du Port

• Cash

• VACAF: before making your booking, please contact us by telephone with your beneficiary number and the name of the CAF you are registered with so that we can determine your entitlement.

  We accept ACSI and ADAC cards. (Valid only on arrival at the campsite and outside the summer season).
  25% deposit; the balance can be paid in instalments – please inform reception.

Yes: Campez Couvert Cancellation Insurance
When booking, you can take out insurance that protects you against unforeseen circumstances that might prevent you from enjoying your holiday. For further details, please refer to the General Terms and Conditions.
Enjoy comprehensive cover before and during your holiday. Cancellation insurance protects you against unforeseen events beyond your control that prevent you from travelling to your campsite, delay your arrival or force you to cut your stay short.

In the event of cancellation or interruption of your stay due to any of the circumstances covered by the insurance (see the general terms and conditions of the insurance).

1 – Send us an email explaining the reason for your cancellation

2 – You must report your situation within 48 hours of the event:
• By telephone: 02 48 27 50 78
• Online: http://www.declare.fr/
• By email: claims@declare.fr
• By post: Gritchen Tolède Associés via Gritchen Affinity – Claims Department, 27 rue Charles Durand – CS70139 – 18 021 Bourges cedex, France

3 – You must send them the cancellation invoice we will provide, along with proof of your reason for cancellation. You will be reimbursed within 48 hours of receipt of your claim and the supporting documents requested by the insurer.

Please note! This insurance is provided to you through a third-party organisation. After notifying the campsite of your cancellation or early departure, you are responsible for reporting your situation to the insurer.
The campsite does not provide any reimbursement as the insurance is in place.

To change your booking (date, option, number of guests), please contact the campsite reception by telephone on 05 65 32 29 55 or by email at infos@village-du-port.com.

Reception is open daily from 8 am to 12.30 pm and from 2 pm to 7.30 pm.

Check-in:
Camping pitches: 2 pm to 7.30 pm
Accommodation rentals: 4 pm to 7.30 pm

Check-out:
Camping pitches: before 12 noon
Accommodation rentals before 10.00

Outside July and August, for organised weekends (such as groups, weddings, family reunions, etc.), opening hours are flexible to allow for set-up and tidying up.

If you expect to arrive after 7.30 pm, please let us know your estimated time of arrival by calling 05 65 32 29 55 or 00 33 (0)6 38 31 18 12.
We will provide you with all the information you need to ensure your arrival goes smoothly.
Setting up on your pitch, even without a vehicle, will not be possible after 10.30 pm in order to ensure peace and quiet for everyone.

Your booking confirmation will be sent by email once your deposit or balance has been paid. If you do not have an email address, it will be sent to you by post.
If you have not received a confirmation email, please check your spam folder or ensure your email or postal address is spelled correctly.
Otherwise, please CALL US on 33 (0)5 65 32 29 55.

On pitches: pets are allowed at the current rate
In holiday rentals: pets are allowed except between 14 July and 22 August 2026
– Dogs must always be kept on a lead, and their waste must be picked up without fail. (Bags available at the toilet blocks) – not permitted around the swimming pools
– Up-to-date vaccination certificate
– No more than one dog per pitch or rental
Exceptions: Category 1 and 2 dogs, as well as aggressive animals, are not permitted.

Unaccompanied minors are not accepted, even with a letter of consent from their parents.

– Available at reception. Network: Village du Port – Password: wifiport
– 5G available throughout the campsite.

– One holiday cottage is specially designed for people with reduced mobility
– Camping pitches are available for people with reduced mobility
The toilet facilities are also suitable for people with reduced mobility or in wheelchairs

– Bar and bread shop with a grocery section selling local produce at the campsite
– 24-hour pizza vending machine opposite the campsite car park
– 800 m away in the village (open all year round): newsagent, tobacconist, grocery shop, mini-market, butcher’s, restaurants.
– In the event of a car breakdown: Rougié garage opposite the campsite car park
– Supermarkets: Souillac 12 km (Leclerc, Lidl) – Martel 9 km: Intermarché

Electric, charcoal and gas barbecues are permitted,
Communal barbecues are available
Individual fire pits available to hire (€7 per day)

At our eco-campsite, we aim to use as little energy as possible (solar lighting, etc.), and cars are parked in the car parks at the entrance.
We recommend using the charging points near the campsite (e.g. the village of Meyronne, 200m away).
To find the charging points closest to your accommodation, we also invite you to visit the following website: https://fr.chargemap.com/map

We have pitches available for caravans and motorhomes, so please let us know what type of vehicle you’ll be bringing when you book.

Depending on the equipment you have, some pitches may not be accessible
(e.g. tree height, caravan manoeuvring, etc.), so please provide us with as much detail as possible to help us allocate a pitch.

Please ring reception to let us know, and we will then book as many pitches as required. If you would like to be next to each other, please note this in each booking, and we will do our best to accommodate you.

6 persons maximum

For Comfort and XL pitches:
within 10 metres: drinking water (1 tap per pitch) / 16A European socket per pitch / waste water disposal

Nature bivouac pitch by the river: tents only, no electricity

Fire pit
Fridge
Picnic table
Cot / high chair
Sun lounger

We’ve thought of everything! Free access to: a shelter with a communal kitchen (gas hob, fridge, sink, kitchen utensils, furniture, barbecue, etc.)
A bike repair station is available
All local shops (butcher’s, restaurants, newsagent’s, pizza place, mini-market 800 metres away)

Additional tents are permitted, subject to a limit of 6 people per pitch and one small tent per pitch. Marquees are permitted subject to certain conditions (please enquire by email)

25% upon booking
75% on arrival

• Traditional: up to 6 people (2 bedrooms and 1 mezzanine – kitchen-diner – shower room – views of the Dordogne)
• Traditional (accessible): up to 6 people (2 bedrooms and 1 mezzanine – kitchen-diner – shower room – private garden)
• Gîte for friends: up to 10 people (4 bedrooms and 1 mezzanine – kitchen-diner – 3 shower rooms)
• Safari lodge: up to 5 people (2 bedrooms – kitchen – shower room – covered terrace)
• Nature tent: up to 4 people (2 bedrooms – kitchenette with gas hob and fridge – covered terrace – shared bathroom facilities)
• Bivouac tent: up to 2 people (1 bedroom – fridge – covered terrace – shared bathroom facilities)
• Bohemian tent: up to 5 people (1 bedroom, kitchenette with gas hob and fridge – shared bathroom facilities)
• Escapade tent: up to 3 people (2 bedrooms, kitchenette with gas hob and fridge – shared bathroom facilities)

When booking, you will be offered the option to include towels, bed linen and a final clean
If you wish to book these services after completing your online booking, please contact reception by email.

Fire pit
Bed linen and towels
Cot/high chair
End-of-stay cleaning
Baby bouncer

Yes, for accommodation: €250 payable on arrival by cheque or €150 in cash

25% upon booking
75%: 30 days before arrival